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Frequently Asked Questions
Got a question? We've got answers. If you have some other questions, see our support center.
Is it secure?
Absolutely! HappySellers is made with the concern of every customer's data. We don't save any data with us. Also, we work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.
How to Purchase?
Open the product you want to purchase. From the dropdown select a plan and add to cart. Then proceed to checkout page and make payment. Currently, you can pay via PayTM wallet, UPI, Net Banking and All UPI integrated apps like Google Pay, PhonePe etc. We are working with other payment vendor integration for payment via credit card & debit card.
How to download and use software?
After making successful payment, click on "Start Download" button inside your dashboard.
From where you will download the software, you will find a section called "How to use software". Follow the steps along and you can use our software very easily.
Will I get a GST invoice?
Yes! We'll send a GST invoice to you over the email which you will provide on checkout page. If you forget to fill in GST number on checkout page then we won't be able to change it again in future.
My payment got deducted, but plan is not activated.
Sometimes, the amount is deducted but the transactions are not successful, in that case please first check if, the transaction was successful or not. And then you can contact us for a resolution or status of your payment.
Is it How to Reset my password??
Go to your login page, Below the sign in button there is an option for 'forgot password' click on that and reset your password.
Can I request refund?
Unfortunately, not. We do not issue full or partial refunds for any reason. If by mistake you have purchased a wrong product, we can only tranfer your non-utilized orders and amount to the correct product on pro-rata basis within same account. Please contact us for this.
What is the validity of the product?
Please check the corresponding product details for the plan validity. For Dot Assured orders processing it's lifetime validity of orders. You might see 1 year validity in your account, you can always contact us to extend the validity for Dot Assured.
Is it safe to purchase?
Absolutely! We work with top payment companies which guarantees your safety and security. All billing information is stored on our payment processing partner which has the most stringent level of certification available in the payments industry.
How to activate a plan?
Right after you purchase the plan, your plan will get auto activated within few seconds. You can start using HappySellers right after that.