Logistics companies are growing and expanding at an exponential rate. They are all set to contribute to a whopping 30 percent of the total revenues for the entire logistics industry by the time of 2025. Third-party logistics firms or agencies are crucial to ensuring the success of e-commerce businesses and transactions. They are responsible for handling a majority of logistics as well as delivery options for e-commerce businesses -like sellers on Amazon or Flipkart. Once the order has been placed, a reliable logistics partner will handle the order’s manifestations, generation of airway bills or AWBs, and then pick up & deliver the order to the customers. E-commerce sellers also depend on third-party logistics providers to ensure hassle-free inventory storage before the placement of the order and during transit.
Best Logistics or Courier Companies in India for Amazon/Flipkart Sellers Whatever might be the size of your e-commerce business, you will require assistance from a reliable logistics company in India to fulfill expected requirements of end customers. Depending on the size of the courier company, the services offered, and the resources provided, we have compiled a list of the best courier companies in India for Amazon and Flipkart sellers:
1. Delhivery Delhivery is a leading Indian courier company. It boasts one of the largest networks across India. The logistics company is capable of handling more than 7,500 e-commerce businesses across the nation. Delhivery is also renowned for its on-demand delivery solutions -including same-day and next-day delivery services along with scheduled deliveries. Delhivery also offers access to COD services along with exchange and reverse logistics. They are well-equipped to handle different types of products -including hazardous, heavyweight, and high-value items. Pros
A dedicated section of Direct Shipment
Stronger supply chain network
Hassle-free shipping with the mobile app
Advanced intelligence with ML and AI engines
Cons
Lack of proper communication
Labor-intensive operations
2. Blue Dart
Blue Dart is a global courier company featuring a massive network across India as well. They allow businesses to offer customers the option of selecting the desired delivery date & time with the help of slot-based and scheduled delivery. The Blue Dart API is also capable of requesting specialized services like computerized and automated updates related to proof-of-delivery or shipment of weather-resistant packaging. As far as delivery payments are concerned, Blue Dart offers access to cash-on-delivery, several wallet options, and online payments -both postpaid and prepaid. Pros
Unparalleled domestic and international network
A wide spectrum of customized delivery solutions
Automated, real-time proof of delivery
Easy tracking
Cons
Less visibility
Lack of proper training
3. FedEx
Before introducing its courier services to the e-commerce domain in India, FedEx made itself a reputed name in the global market. FedEx is effectively equipped with state-of-the-art transportation networks and highly trained staff to handle different types of products. The leading courier company also helps with handling customs clearances for interstate and cross-border shipments. The revolutionary FedEx API is capable of integrating with your e-commerce business systems to offer international deliveries to more than 200 nations while ensuring that customers are updated on the live status of the respective orders. Pros
Free packaging
Advanced real-time tracking capabilities
Customer care services across the globe
On-time express parcel delivery
Cons
Not highly reliable with surprise gifts
Service-based pick-ups
4. XpressBees
XpressBees is another reliable logistics company offering high-end logistics solutions to e-commerce businesses. The company offers access to comprehensive shipping solutions like payment collection, reverse logistics, last-mile delivery, drop shipping, vendor management, and so more. You can also expect tailor-made software solutions and fulfillment services with XpressBees for your e-commerce shipment. Pros
Robust end-to-end operations
SDD or Same Day Delivery
Seamless reverse logistics
Advanced delivery framework
Cons
Labor-intensive operations
Irregular training of the staff
5. Ecom Express
Ecom Express has garnered the respect of a pioneering logistics provider in the nation -especially for e-commerce businesses. The logistics company has its presence across all the states of the nation while operating in more than 25,000 PIN codes across India. Pros
Expansive nation-wide reach
Use of technology and automation
Dedicated fleet network
Speed & reliability
Cons
Extended delivery time
Limited supply chain control
6. Ekart Ekart is one of the leading logistics companies of India. It is a famous supply chain company delivering shipments across more than 3800 PIN codes of the nation. The logistics partner aims at offering end-to-end fulfillment services for e-commerce businesses. Pros
Express service for pick-up and delivery
Doorstep delivery assurance
Delivery scheduling
Access to necessary tools
Cons
Unreliable tracking status
Lack of proper communication
7. DTDC
DTDC serves to be India’s pioneering integrated express logistics and supply chain provider. The company boasts operating one of the largest physical networks of customer-centric access points across the nation. With its headquarters in Bangalore, DTDC has garnered the respect of being a popular choice for ensuring e-commerce shipment. Pros
Services across both domestic and international markets
Access to a wide range of shipment packages
Standard helpdesk support
Quick setup time
Cons
Greater dependency on human resources
Delayed deliveries in some cases
Conclusion Whether you sell products on Amazon or Flipkart, you can make the most of the online network to transport your products through a reliable courier or logistics partner. To know more about the Indian logistics industry, you can sign up on HappySellers.